We are confident that you’ll love our products from ENVI optical. But if you are not satisfied with your purchase for any reason, please contact us.
- The product must be unopened, unworn, and unmarked.
- The product must be in its original state as purchased.
- The product must not be damaged. Customers are eligible to have a one time return per item.
- 10% restocking fee will be subtracted from your refund.
- The customer is responsible for paying the shipping cost.
Prior to the return/exchange being processed, the product must be inspected by our team members. All clearance items, sale items, contact lense solutions, eye drops, are final sale and they cannot be returned or exchanged. Each item may only be returned or exchanged once and ENVI optical reserves the right to limit the number of returns/exchanges at any given time.
After the one-time exchange has been credited, the product becomes a final sale.